A Guide to Manage and Control the Egomaniacs in Your Life
 
Ten invaluable Friction Factors allow readers to manage, calm, and control all the egomaniacs in their lives. A guaranteed laugh ensues while reading how to tame the Ego Monsters everyone faces daily. At the office or home, potentially disastrous situations can be turned into positive results by following strategies Joel Epstein has mastered after interacting with thousands of people in stressful situations. Relationships with family, friends, business colleagues, and even total strangers will improve dramatically.